Column: Relationships – SEEKING BEHAVIOURAL CHANGE

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Column

28-05-2020

Last week we considered how our deep need to be heard and understood lies at the heart of communication. There are helpful communication skills we can utilise to increase our probability of being heard. This week we’ll consider how to be heard in the delicate situation of seeking behavioural change in another person. Let’s call it the ‘art of complaining’.

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